Patient Billing and Medical Records 2019-12-31T23:11:37+00:00

Billing and Medical Records Inquiries

Why am I receiving a bill from Aris Radiology?

Aris Radiology contracts with hospitals to provide professional radiology interpretations. The hospital bills for the technical fees and on-site services associated with your imaging procedure. We contract with StreamlineMD to bill on behalf of the radiologists who read and interpret the results of your study.

How do I pay my bill?

1. To pay by phone, call us at 1-877-608-6747
2. To pay online, visit and enter the statement ID and password found on your statement.

To request a statement, contact:

Change Healthcare at 1-877-608-6747
Mon-Fri 9:00am – 3:00pm
Or go online to

ChartSwap is a HIPAA compliant platform launched to facilitate electronic medical and billing record exchange between medical providers and law firms, and other requesting parties. It’s free to register and requestors can use ChartSwap to request, track, pay for and download records.
Requests via mail or fax or email are no longer processed, please re-submit this request via using the following steps.
1. Register at as a Record Requestor
2. Sign in and Search for a Provider, Enter Request Details, then Upload Supporting Documents
3. Once your request has been reviewed and records are available, you will receive a notification and invoice which you can pay with a check or credit or debit card.
Please contact ChartSwap directly at 855-879-7927 if your firm needs to register more than one user or if you would like to schedule training for your employees.

For Dates of Service on or before September 30, 2019 and if you were in the following states,  CO, VA, CT, PA, TX, AL, FL, SC, NM, OH, IN GA, KS, or KY, please contact:

First Coast Billing Group


To request Medical Records, contact:

The hospital/facility where the procedure was done.

Hudson, OH
5655 Hudson Drive
Suite 210
Hudson, OH 44236
Nashville, TN
28 White Bridge Pike
Suite 316
Nashville, TN 37205
Atlanta, GA
3520 Piedmont Road
Suite 250
Atlanta, GA 30305
Radiology & imaging solutions by Aris Radiology | 866-521-2747
5655 Hudson Drive | Suite 210 | Hudson, Ohio 44236
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